StudiesTimerHelp & FAQ

Talk to support, even when you can’t sign in.

Send a message and read our replies here. You don’t need an email code to open your private support conversation.

Not receiving an iCloud sign-in code?

A full iCloud mailbox can reject new mail, including verification codes. Check your iCloud storage, make space, then request a fresh code. You can keep talking to us in this inbox or supply a working reply address. Don’t share your password or verification codes.

Apple’s iCloud Mail help

Send a message

Useful if your account mailbox is full. This won’t change your account’s sign-in email.

Please leave out passwords, verification codes, and payment details.

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Only someone with the private key can open this ticket. We can’t retrieve it from an email address alone.